What am I about?

In short my main goal in life is contentment.

For me, contentment is not something that just happens; it grows when I take personal responsibility for putting in the effort to get the outcomes that make my life richer and more meaningful. It’s not done until “I am happy with that”.

I like to dig into the tech that boost my quality of life and help me find more contentment along the way.

What I do

I help organisations stabilise IT infastructure and services, organise information, **cybersecurity governance, risk and compliace and enabling empowerment through training ALL with clear procedures, plain-English guides, and a calm, methodical approach.

  • IT & Networking: Microsoft 365, AD/GPO, Windows 10/11, structured file services/SharePoint (practical), VLAN/VPN fundamentals, backup & restore habits.
  • Information Management: controlled documentation, versioning/approvals, shared-folder standards, “draft → final” discipline, privacy/permissions awareness, staff training.
  • Mindset: safety-critical discipline from oil & gas/mining — clear records, traceability, and changes that actually stick.

👉 Hire me for: L2 desktop support, Infrastructure administration, information/records management uplift, and user training.

Why trust me

  • Proven in regulated environments. Years of inspection test plans, evidence packs, and sign-offs taught me to keep records audit-ready.
  • Process that respects people. I fix the busy areas first, reduce duplicates, and make files easier to find — then I teach the habit in one page.
  • Always learning. Cert IV (Networking), Microsoft Azure Fundamentals, AWS Cloud Foundations, ISO 27001 Annex A Controls, Fortinet Associate, and more.

See current achievements → • Browse recent projects →

The Short story

  • Started early: BBS, dial-up, beige boxes, Doom over serial — then Unix/Linux and school/local-gov support.
  • Went heavy industry: testing/commissioning in oil & gas/mining where documentation quality equals safety; wrote procedures, inspection plans, and close-out packs.
  • Now: Freelance Infrastructure Support Specialist and student of networks & IM — designing small business networks, tidying shared content, and writing guides teams actually use.
  • Next: Roles that combine IT support + information management + training, especially in government, healthcare, and resources.

How I work

  1. Listen to what the pain points are.
  2. Tidy the high-use areas first (clear names, fewer duplicates, sensible structure).
  3. Write the one-pager people will actually follow.
  4. Check adoption, adjust, and repeat.

If you want dependable IT Infrastructure support and cleaner information practices, let’s talk.